Returns & Exchanges
At 017 Shop, we strive to ensure you are satisfied with your purchase, offering a 14-day window for returns on eligible full-priced items in their original, unworn condition. Please note that certain limited-run releases and final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Email our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.
- 3.Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our designated warehouse address.
- 4.Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.